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DigitalEdge IT Products & Audio-Visual Equipment for ESD112-DE-09 Contract

Welcome to the DigitalEdge Information Technology Products & Audio-Visual Equipment Website. If you have any questions please direct them to the contacts below

Placing an order: Contact Matrix Ingenuity by phone, fax, or e-mail for a quote.

All purchase orders must reference the DigitalEdge contract #ESD112-DE-09 and shall be faxed, along with a copy of the written quotation, to the DigitalEdge office at 360-696-3099.

Send a copy of your order to Matrix Ingenuity via one of the methods below.

PriceList (online link)

Contact:

Phone

877-628-7492

Fax

916-857-0564

Mail

Send to:
Matrix Ingenuity, Inc

10461 Old Placerville Rd. Ste 160

Sacramento, CA 95827

E-mail

sales@matrixingenuity.com

To track your order, please call 877-628-7492 or send an e-mail to sales@matrixingenuity.com

Contact Information for DigitalEdge #ESD112-DE-09Bid

State/Region

Contact

Phone

E-mail

Fax

California

Michael Dessaso

877-628-7492

mdessaso@matrixingenuity.com

916-857-0564

Nevada

Michael Dessaso

877-628-7492

mdessaso@matrixingenuity.com

916-857-0564

Procedure for Submitting Return Requests:

Return requests may be submitted by phone,
e-mail or this online form.

After submitting basic information including the reason for the return, invoice and serial numbers, and condition of packaging, customers are advised as to the feasibility of the return request and any restocking fees or conditions that may apply per our Return Policy below.

Upon approval of the request by the vendor or manufacturer, a return shipping label is e-mailed to the customer (except for very large or heavy items, for which a freight pick-up is arranged by phone). For returns due to sales error or defect, shipping is paid by Matrix Ingenuity or by the relevant vendor.  For other returns, the cost of return shipping is deducted from the final credit memo.

After visual inspection or vendor confirmation verifies that the item has been successfully returned, a credit memo referencing the original purchase order is issued.

Matrix Ingenuity Return Policy: