
DigitalEdge IT Products & Audio-Visual Equipment for ESD112-DE-09 Contract
Welcome to the DigitalEdge Information Technology Products & Audio-Visual Equipment Website. If you have any questions please direct them to the contacts below
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Placing an order: Contact Matrix Ingenuity by phone, fax, or e-mail for a quote.
All purchase orders must reference the DigitalEdge contract #ESD112-DE-09 and shall be faxed, along with a copy of the written quotation, to the DigitalEdge office at 360-696-3099.
Send a copy of your order to Matrix Ingenuity via one of the methods below.
PriceList (online link)
Contact: | |
Phone | 877-628-7492 |
Fax | 916-857-0564 |
Send to: 10461 Old Placerville Rd. Ste 160 Sacramento, CA 95827 | |
To track your order, please call 877-628-7492 or send an e-mail to sales@matrixingenuity.com
Contact Information for DigitalEdge #ESD112-DE-09Bid |
State/Region | Contact | Phone | Fax | |
California | Michael Dessaso | 877-628-7492 | mdessaso@matrixingenuity.com | 916-857-0564 |
Nevada | Michael Dessaso | 877-628-7492 | mdessaso@matrixingenuity.com | 916-857-0564 |
Procedure for Submitting Return Requests:
Return requests may be submitted by phone, e-mail or this online form.
After submitting basic information including the reason for the return, invoice and serial numbers, and condition of packaging, customers are advised as to the feasibility of the return request and any restocking fees or conditions that may apply per our Return Policy below.
Upon approval of the request by the vendor or manufacturer, a return shipping label is e-mailed to the customer (except for very large or heavy items, for which a freight pick-up is arranged by phone). For returns due to sales error or defect, shipping is paid by Matrix Ingenuity or by the relevant vendor. For other returns, the cost of return shipping is deducted from the final credit memo.
After visual inspection or vendor confirmation verifies that the item has been successfully returned, a credit memo referencing the original purchase order is issued.
Matrix Ingenuity Return Policy: